Client Relationship

Mosaic Laboratories provides pre-clinical and clinical trial services to pharmaceutical and biotechnology companies. Laboratory services are performed under either a Services Agreement or a Master Services Agreement and an attached study protocol. A Services Agreement will cover contractual issues such as confidentiality, intellectual property, payment terms and liability issues. A Master Service Agreement covers all legal matters addressed in a Services Agreement, but may have multiple study protocols attached and incorporated by reference.

Each study will have a dedicated Study Director assigned who has the overall responsibility for the conduct of the study and is the single point of study control. The Study Director is available to answer questions, provide data interpretation.
Mosaic Laboratories has an active Quality Assurance unit that is separate from and independent of the personnel engaged in the conduct and direction of each study. The duties of the Quality Assurance unit are extensive and include monitoring each study and assuring that the facility, equipment, personnel, methods, practices, records and controls conform to GLP, CLIA and CAP requirements.